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Do you experience that, when sending an envelope with many templates to 1 recipient that requires a signature first from me and then from them, that multiple recipient boxes pop up ie. more recipients with each template added? If so, how do you prevent this from happening so that there is just you and the one recipient?
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sending
+1- Newcomer
Best answer by Vinicius.Rodrigues
Hi Irenelisa!
This usually occurs because the recipients' Roles are different or they are in different positions. To resolve this, try to keep the Role name exactly the same and in the same signature order.
For more information, take a look at these two articles:
Additionally, if you want, we have a free live webinar (1 hour long) where we explain more details about this:
+14- Docusign Employee
- 400 replies
- Answer
Hi Irenelisa!
This usually occurs because the recipients' Roles are different or they are in different positions. To resolve this, try to keep the Role name exactly the same and in the same signature order.
For more information, take a look at these two articles:
Additionally, if you want, we have a free live webinar (1 hour long) where we explain more details about this:
+15- Community Moderator
- 2554 replies
Hello
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