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How do I open Rooms on an iPhone? The option ‘switch to rooms’ doesn’t work.

C
Docusign Employee
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How do I open Rooms on an iPhone? The option ‘switch to rooms’ doesn’t work.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, but Rooms in not supported in the Mobile App, you will need to access it through the web browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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4 replies

C
Docusign Employee
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Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, are you using the mobile app or the web browser?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Docusign Employee
Forum|alt.badge.img

I’m using the mobile app and can’t find Rooms

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, but Rooms in not supported in the Mobile App, you will need to access it through the web browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Docusign Employee
Forum|alt.badge.img

type in rooms.docusign.com in your mobile browser

This is what the help desk said to do.

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