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Question

Permission profile with powerform admin not working

L
Newcomer
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I am an admin for my organization which has eSignature Business pro. Our users need to be able to create PowerForms. As a test I’ve confirmed that as an admin I’m able to create a PowerForm so I created a new permission profile that has Powerform admin. I have assigned it to a few users but they are still not able to see Create Powerform from the template page. Can anyone help?

2 replies

JohnSantos
Valued Contributor
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  • JohnSantosValued Contributor
  • Valued Contributor
  • 975 replies
  • January 8, 2025

​@lennyso 

Create a Permission Profile that includes:
Templates: the ability to create and edit templates.
PowerForms: specifically check “Create” (or “Create and manage PowerForms”) if available.

Also, DocuSign requires that users either:

Own the template, OR
Have it shared with them in a way that allows creating a PowerForm from that template.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
M
Community Moderator
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Hello ​@lennyso,

 

I hope you are doing well.

 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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