+1Hello,
I completed a document today, and when I log into my account, it doesn't appear. I was able to download it from my emails, but I would like it to show up on my account.
Can we add it with the following information:
Best answer by nathaly.monge
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Docusign at the moment does not have a way to add documents to an account, however, if you can send me the envelope ID and your account ID via a private message I can try to locate the envelope and see why it was not stored in your account: Locate a Docusign envelope ID
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+15Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Docusign at the moment does not have a way to add documents to an account, however, if you can send me the envelope ID and your account ID via a private message I can try to locate the envelope and see why it was not stored in your account: Locate a Docusign envelope ID
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Already have an account? Login
Join the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
