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Question

Track Bounceback due to invalid emails

  • November 14, 2025
  • 1 reply
  • 31 views

I am calling Docusign EnvelopeService to send emails with documents. How can I track if the email is bounced back due to non-existed email address?

 

1 reply

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  • Docusign Employee
  • February 25, 2026

@shawnxie Our developer blog post From the Trenches: Enhancing email delivery with Docusign offers strategies for tracking email delivery failures. They include using the GetEnvelope API call and using Docusign Connect notifications.