Getting error :The specified Integrator Key was not found or is disabled. Invalid account specified for user

Hello,

From my understanding, in the demo account you’ve been receiving the error “The specified Integrator Key was not found or is disabled. Invalid account specified for user” ”.

The DocuSign Account Url would need to be changed. from what it currently is.

The base path to connect to the developer environment(Demo) should be to the base url path “https://demo.docusign.net/restapi...”.

Depending on if there is a different endpoint in the future, I suggest following this article to ensure you’re connecting with the correct one.

Best,

DocuSign Support

do you have more than two account for this user? is it integrate by code grant or jwt? Have you try authorize url whether it is success? thanks.

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The article suggested  to ensure you’re connecting with the correct one is listed below:

https://developers.docusign.com/platform/api-endpoint-base-paths/

Best,

DocuSign Support