Docusign Apex Toolkit Track Bounced Back Email

Forum|Forum|9 months ago
November 17, 2025
1 reply
89 views

I am sending emails via DocuSign API to recipient with type carbon_copy. How can I track if the email got bounced back due to reason like invalid email address? It seems DocuSign automatically mark the status to completed if the recipient type is carbon_copy.

Apex Toolkit

M

mr1

Respected Advisor

@shawnxie

There used to be a “needs to view” in the dropdown along with ‘needs to sign’ and ‘receives cc’ - but I’m not seeing it any more. You could add require anyone getting cc’ed initial/approve the document so that you know it was received…

good luck

mr1

MR1

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