We recently turned on our State/Country picklist in Salesforce and noticed problems when specific states like California and Tennessee are selected.

We have a template we send to customers and this template contains State and Country picklists.

We have 2 issues which we submitted to DocuSign Support but still waiting for a resolution so thought I check with the community.

1. When Country= USA is selected, the State picklist displays all states and provinces in USA and outside USA. Workable but not professional and we want to provide our customers just USA states if Country USA is selected.
2. In State picklist, when customer selects California, it changes into Caglieri.  When Tennessee is selected, it changes into Tamil Nadu. I researched and figured out why this is happening but I still need a fix because this confuses our Customers. In Docusign - Caglieri and California both have ISO Codes=CA, Tamil Nadu and Tennessee ISO Codes are TN. I am unable to edit the ISO Codes on the template and Salesforce.

I need help on these issues. I submitted tickets to Support but issue been going on for almost 2 months and no recommendation.