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I want to try SSO from salesforce user. I added my domain name in domains section in docusign but DNS is not verified till now.
1.How can I verify DNS?
2.When we clicked on docusign connected app from salesforce it asking for password to login?
3.I want users to login as SSO with out entering any password?
Any one please help me with this requirements
Best answer by Alejandro.Ramos
View OriginalHi
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that your users are required to enter their email and password when using our DocuSign for Salesforce integration, but I will share more details on the topic.
It is expected behavior from the application requiring users to be exempt to Multi-Factor authentication settings, as it will be sending envelopes on their behalf.
Nevertheless, feedback that can improve our users’ experience is always welcome.
I encourage you to consider submitting your idea to be reviewed by our development team for possible implementation.
If you’re a DocuSign Administrator for a corporate plan, you have the additional option of filing your request through a support case, or by reaching out to your Account Team.
Otherwise, please share your thoughts with our development team by emailing your request to
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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