+1Why do i not see my preference page now. I want that page to set the account as default. Is there any other alternative way now to set the default account.
when i click the below setting
Attached Screenshot Deleted (Community is a public forum)
It takes me to this page where it says couldn't find that page
Attached Screenshot Deleted (Community is a public forum)
Best answer by marco.tanglao
Hello
Thank you for reaching out here in Docusign Community.
I don't see any report or incident related to this issue. Would you mind trying these steps and check if the issue persists? Just in case we have encounter a possible affectation:
1. Clear the cache and cookies
2. Try a different browser(s)
3. Try an Incognito/in-private window
4. Try a different device
5. Test with different Internet networks such as on a mobile device using data with Wi-Fi disabled.
If the issue persists, open a case by following the steps provided in the link below.
Open a case in the Docusign Support Center
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
+8Hello
Thank you for reaching out here in Docusign Community.
I don't see any report or incident related to this issue. Would you mind trying these steps and check if the issue persists? Just in case we have encounter a possible affectation:
1. Clear the cache and cookies
2. Try a different browser(s)
3. Try an Incognito/in-private window
4. Try a different device
5. Test with different Internet networks such as on a mobile device using data with Wi-Fi disabled.
If the issue persists, open a case by following the steps provided in the link below.
Open a case in the Docusign Support Center
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
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