Its possible use Digital Certificate ICP-Brasil from Docusign Apps Launcher with Salesforce ?

Question

We need to send some envelopes with ICP-Brasil digital certificates. However, this must be done through the Docusign Apps Launcher (Salesforce). Is this feature available? If not, is there another way to do this?

Jenny.Martin · Accepted Answer

Hello ​@Ericarneiro,Thanks for reaching out here in the Docusign Community—great to have you here!Yes, it is possible to send envelopes using ICP-Brasil digital signatures within Salesforce through either of the following methods:Utilizing the "Place Field" section in the DocuSign AppLauncher (DAL)Directly modifying the DocuSign eSignature template to incorporate the ICP-Brasil signature for the intended recipientIf you encounter any difficulties with these configurations, it is advisable to open a support case so that our support teamcan provide detailed assistance.👉Open a Support CaseHere if you need us!Best,Jenny | Docusign Community ModeratorIf this pointed you in the right direction, go ahead and click “Best Answer”!

Jenny.Martin · Answer

Hello ​@Ericarneiro,I hope you're doing well.I'm following up on the above solution provided. Could you please confirm whether itaddressed your question? If it did,can you please mark it asBest Answer✅" to assist other users with similar inquiries and improve its visibility.Let us know if we can help with anything else.Wishing you a smooth rest of your day!Regards,Jenny |Docusign Community Moderator

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