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Legacy User
May 11, 2020
Solved

Error Messages: Web service callout failed: Unable to parse callout response. Apex type not found for element logoutURL

  • May 11, 2020
  • 12 replies
  • 258 views

When configure the DocuSign Demo using DocuSign Admin, it was failed during connect DocuSign to Salesforce.

 

I have tried two different Salesforce orgs, but still the same.

Best answer by Community Expert

I have solved the issue by removing the logout URL in Session Setting. It was told by DocuSign support.

12 replies

Legacy User
November 17, 2020

How I do to solved this issue? Can you help me about of steps to it?

Thank you.

Legacy User
February 8, 2021

If the issue is not yet resolved please try to update your docusign to salesforce managed package to the latest version and try again.