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Error Message in Quote Document

  • September 17, 2019
  • 1 reply
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C
Docusign Employee
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Hi All,

I am getting Error message in the Quote document, below is the Error Picture. please let me know the cause for error message

Error

Best answer by Community Expert

I would suggest contacting your Salesforce Admin as the error message suggests. Unfortunately, the post does not state what you were doing when this message appeared, are you trying to Send to DocuSign, or print. In any situation the error is suggesting there is a connectivity issues either at a User level or at a Admin level depending again on what you are trying to perform. A Salesforce Admin should be able to point you in the right direction to start,

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C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • September 17, 2019

I would suggest contacting your Salesforce Admin as the error message suggests. Unfortunately, the post does not state what you were doing when this message appeared, are you trying to Send to DocuSign, or print. In any situation the error is suggesting there is a connectivity issues either at a User level or at a Admin level depending again on what you are trying to perform. A Salesforce Admin should be able to point you in the right direction to start,

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