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Error: List has no rows for assignment to SObject

  • October 23, 2024
  • 2 replies
  • 202 views
D
Newcomer
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I have created Docusign Gen Templates and added a custom button on the Opportunity object. However when I click on it I get this error:

List has no rows for assignment to SObject

An unexpected error has occurred. Your solution provider has been notified. (dfsle)

Anyone knows what could be wrong?

Best answer by nathaly.monge

Hello @Doug ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you try the below?:

  1. In Salesforce, go to Setup > Sharing Settings, and confirm the DocuSign Envelope Template object is set to Public Read/Write in Default Internal Access.
  2. If the linked DocuSign Envelope Template of the Custom button does not exist, follow the instructions to create a new DocuSign Envelope Template to add a new Custom Button.

For more information regarding that error, please view: Send Envelope by Salesforce Custom Button fails due to error message, List has no rows for assignment to SObject

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

2 replies

N
Community Moderator
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  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • Answer
  • October 24, 2024

Hello @Doug ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you try the below?:

  1. In Salesforce, go to Setup > Sharing Settings, and confirm the DocuSign Envelope Template object is set to Public Read/Write in Default Internal Access.
  2. If the linked DocuSign Envelope Template of the Custom button does not exist, follow the instructions to create a new DocuSign Envelope Template to add a new Custom Button.

For more information regarding that error, please view: Send Envelope by Salesforce Custom Button fails due to error message, List has no rows for assignment to SObject

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • November 7, 2024

Hello @Doug ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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