Error: List has no rows for assignment to SObject

Question

I have created Docusign Gen Templates and added a custom button on the Opportunity object. However when I click on it I get this error:

List has no rows for assignment to SObject

An unexpected error has occurred. Your solution provider has been notified. (dfsle)

Anyone knows what could be wrong?

nathaly.monge · Answer

Hello @Doug,Welcome to the Docusign Community and thank you for posting your concerns!Can you try the below?:In Salesforce, go toSetup>Sharing Settings, and confirm theDocuSign Envelope Template object is set to Public Read/Write in Default Internal Access.If the linked DocuSign Envelope Template of the Custom button does not exist,follow theinstructionsto create a new DocuSign Envelope Template to add a new Custom Button.For more information regarding that error, please view:Send Envelope by Salesforce Custom Button fails due to error message, List has no rows for assignment to SObjectLet us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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