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Docusign -> Salesforce Unsigned Document not in Files

  • May 26, 2026
  • 1 reply
  • 16 views

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I have an integration set up in place between Salesforce and Docusign. Currently what is happening is when I send a document or want to preview it the specific file is automatically saved to the related object. However, I don't want the unsigned copy to be saved. I only want the signed copy to be saved. 

 

What can I do so that I only have one copy saved (the signed copy)? I was unable to find any details on this.

1 reply

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  • Community Moderator
  • May 27, 2026

Hello @PSR — thanks for posting and welcome to the Docusign Community!

You might be referring to Gen in Salesforce. Gen automatically saves a copy to the related Files. At this time, there isn’t an option to open it in a preview‑only mode without saving.

 

Best Regards,

Jenny | Docusign Community Moderator

If this cleared things up, you can mark it as "Best Answer" so others can find it, too.