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Question

Different Email Address as the Sender of DocuSign from Salesforce


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Can you advise if its possible to have different sender of DocuSign in Salesforce?

For example when the DocuSign triggered from:

 

Account, then the sender would be Account@Sender.com

Contact, then the sender would be Contact@Sender.com



I appreciate any input/advice.

2 replies

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  • Community Moderator
  • 2554 replies
  • October 3, 2024

Hello @CharlieS ,
Welcome to the Docusign Community and thank you for posting your concerns!
Are you using Docusign Apps Launcher or the Legacy version Docusign for Salesforce?
If you are using the legacy version there is an option called "Send on Behalf of" that could be of your interest, however, what you are looking for specifically (changing the sender depending of where they are sending from) is not possible: Send on Behalf of for Salesforce
Let us know if you need further assistance with this. 

 

Best regards,
Nathaly | Docusign Community Moderator
 "Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • 2554 replies
  • October 17, 2024

Hello @CharlieS ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!