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Newcomer
June 28, 2024
Question

Can't Get Signature Placeholders Docusign Gen Using Salesforce

  • June 28, 2024
  • 2 replies
  • 271 views

Nothing changed on my template, but not it’s just not placing the field anchor for a signature. 

 

In my template: 

 

In my Docusign Gen Template: 

 

 

In salesforce sending the document: 

 

 

Anyone know what I am doing wrong? 

2 replies

Newcomer
June 28, 2024

I think i just didn’t set the Role on my Esig Template. 

Docusign Employee
July 13, 2024

Hi @Mike Cioffi,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by following the steps mentioned above? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!