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Newcomer
April 10, 2024
Solved

rooms

  • April 10, 2024
  • 2 replies
  • 169 views

It seems Rooms has disappeared from my drop down. I tried rooms.docusign.com and  I get Page not found, Looks like the content no longer exists. Can anyone help me please

Best answer by Vinicius.Rodrigues

Hi @monicaclaytonkw !

Sorry for this bad experience that you’re facing!

My suggestion is that you contact the Customer Support Team directly. A possible cause is that you are accessing another (wrong) account or the Rooms product has been unlinked from your account.

Please access this link to contact them and open a case: https://support.docusign.com/s/contactSupport?language=en_US

2 replies

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
April 11, 2024

Hi @monicaclaytonkw !

Sorry for this bad experience that you’re facing!

My suggestion is that you contact the Customer Support Team directly. A possible cause is that you are accessing another (wrong) account or the Rooms product has been unlinked from your account.

Please access this link to contact them and open a case: https://support.docusign.com/s/contactSupport?language=en_US

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Newcomer
September 15, 2024

Same issue. Mac computer. 3 hours into trying to just integrate documents. Frustrating.