I can't get autoplace to work

@Izzy

The issue is probably on how you add the anchor text strings to the PDF document.

For testing purposes I recommend to add them in black or any other color so they can clearly be seen. You can always come back and make them white at a later point in time. I suggest testing it with an empty Word document, where you add the anchor text strings and upload to DocuSign eSignature for testing. You can convert it to PDF if you like, otherwise DocuSign will do that for you on upload.

If this works, then the way on how you add them to the PDF document is clearly the issue. The anchor text strings must be machine readable, which means that if it is e.g. a part of an image then it will not work. There may be other reasons depending on what software you use to create the anchor text string in the document, as they are maybe overlayed to the actual PDF document, etc.

@Michael.Rave Thank you so much for the response. I tested it and it worked using the anchors from a Word document. Unfortunately, the documents I am working with were received from a third party as PDFs and so I must use those. I added the tags using Nitro but maybe there is another editor that will make it machine readable as you mentioned? Or is there any other way? Thanks

@Michael.Rave I’ll give those solutions a try. Thanks again for your assistance!

Hi @Izzy,

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