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How to make sender and 3 other team members as signers


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I’m creating a template for a team that needs to send a document requiring initials and signatures from patients. After the patients sign, the sender or one of three people from a signing group needs to also initial and sign.

Is there a way to setup this scenario so that a sender is automatically included as a recipient with the option to sign, or do I need to make separate templates for each possible sender?

As of now, I’ve only been able to add the signing group to the template with fields for initials and signing (blue fields). If the sender creates an envelope and add themself as a recipient, it only gives the option to create another recipient (purple) that isn’t connected to those same fields. 

 

Example of what I actually want:

  1. Tyr creates envelope from a template to send to a patient.
  2. The patient signs
  3. The envelope will then require either Tyr or the group (Raj, Mabel and Lola) to sign.
  4. Lola signs. Envelope complete.

 

 

Best answer by tjaich

We were able to figure out a bit of a workaround using the conditional routing. We placed an empty (hidden) text field on the document, which allowed us to setup conditional routing for the sender and the signing group. I think that will work for now. I’ll also post on ideas and ask for the ability to specify “Sender” as a recipient.

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Hello ​@tjaich,

Thank you for reaching out, and welcome to the Docusign Community! We are thrilled to have you here and look forward to sharing as much knowledge as we can.

I understand that you want to create a template that includes recipients who are patients, and that either the sender or one of three individuals from a signing group must also initial and sign. However, when the sender is added as a separate recipient in the envelope, they do not connect to the same fields as those in the signing group. I sincerely apologize for any inconvenience this may have caused and rest assured I will make efforts to help.

When the sender is designated as a separate recipient, they will not be automatically linked to the same fields as the signing group. Instead, they will be assigned uniquely color-coded fields. We have a process known as Conditional Routing; however, similar to the Signing Group, they will belong to one group and you will need to establish rules to direct the envelope to one of the individuals in each group as necessary, (based on the values input by signers or other conditions defined within the envelope) Article: Introduction to Conditional Routing. Therefore, this may not be suitable for your situation. At present, there is no process in place that allows either of the two separate recipients to sign the documents based on who signs first. The most effective and straightforward solution for your scenario would be to create a new Signing group that includes the sender of the envelope. Article: Add Signing Groups

However, we always welcome feedback that can enhance our users’ experience. Your insights are important to us, and I encourage you to think about submitting your suggestion for consideration by our development team for potential implementation. If you are a DocuSign Administrator for a corporate plan, you can submit your request through a support case or by reaching out to your Account Team. Otherwise, we invite you to share your product ideas and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can work together to shape the future of our product.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let me know if you need further assistance. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue


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  • Author
  • Newcomer
  • 2 replies
  • March 12, 2025

Thank you for answering. There are only 9 potential senders, so creating signing groups for each one that include the three backup people might be the easiest way to do this. My only concern was having to do that process and create unique templates every time there is a new person or change all of the templates anytime the document is updated, so I was hoping for a less hands-on approach. This will have to do for now.


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Hello ​@tjaich,

I recognize the possible challenges, and I truly apologize. Please feel free to provide your suggestions on our dedicated ideas page here: https://community.docusign.com/ideas

Let me know if you need further assistance. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue


Forum|alt.badge.img+2
  • Author
  • Newcomer
  • 2 replies
  • Answer
  • March 12, 2025

We were able to figure out a bit of a workaround using the conditional routing. We placed an empty (hidden) text field on the document, which allowed us to setup conditional routing for the sender and the signing group. I think that will work for now. I’ll also post on ideas and ask for the ability to specify “Sender” as a recipient.


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Hello ​@tjaich,

That's great! Favor, kindly mark your answer as the "Best Answer ✅" by clicking “Select as Best.”  It helps other community members who might have similar situations. Thank you!
 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue