Skip to main content
Question

Multiple Signatures are overlapping on one document

  • February 19, 2025
  • 3 replies
  • 46 views

Forum|alt.badge.img+1

I have sent out many employee handbooks to be read and electronically signed. 

When I received many of them, there were other signatures from other employees that overlapped on the same document. There is supposed to be only one signature per employee, per document. 

How did this happen and how do I download a separate document, each with its own individual employee signature and not multiple signatures on one document? 

 

3 replies

Michael.Rave
Docusign Employee
Forum|alt.badge.img+14
  • Docusign Employee
  • 929 replies
  • February 20, 2025

@cwinston 

Probably you did not correctly create the envelopes to achieve the desired outcome of having a single document signed by each employee.

It sounds like you’re sending out a single document or handbook to multiple recipients for signature, resulting in one document with all recipient signatures. You cannot separate the signatures after signing.

If you want individual documents for each employee, you need to send an envelope to each one. You can use the Bulk Send functionality to send the same handbook as individual envelopes to multiple employees at once. When creating the template, it’s highly recommended to add all necessary fields, such as signature, date signed, etc.

Regarding your point about signatures overlapping: Did you place signature fields that weren’t spaced wide enough, causing the signatures to overlap? Or did you send the envelope without placing any signature fields at all?


Forum|alt.badge.img+1
  • Author
  • Newcomer
  • 1 reply
  • February 20, 2025

Thank you for that, Michael. It would be nice if it explained it that way. Usually, when working on multiple HR-related items...background checks, sexual harassment training, etc., it is explained that way. Either Docusign is not that intuitive, or I just missed it. 

 

Thanks again for your help. 


Forum|alt.badge.img+8

Hello ​@cwinston,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer " by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.