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billing issues

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hello,

Invoices do not show any currency. is it possible du get it in €?

thank you.

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nathaly.mongeAnswer

Docusign Employee

Hello @Eric senéterre,

Welcome to the DocuSign Community and thank you for posting your concerns!

We apologize for the lack of information on the invoice, I understand you would like to change the currency.

Usually, when creating an account you select the needed currency and sadly once the account is created, it can not be changed. You would need to create a new account if you want the currency to reflect the needed one.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Answer

Docusign Employee

Hello @Eric senéterre,

Welcome to the DocuSign Community and thank you for posting your concerns!

We apologize for the lack of information on the invoice, I understand you would like to change the currency.

Usually, when creating an account you select the needed currency and sadly once the account is created, it can not be changed. You would need to create a new account if you want the currency to reflect the needed one.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

N

nathaly.monge

Docusign Employee

Hello @Eric senéterre ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.