I'm trying to get my HMAC key for my Hubspot mapping. The guide said there should be a "connect" button underneath Integrations but I don't see one. What am I missing?
Hello,
Thank you for reaching out here in the DocuSign Community.
Apologize for the inconvenience, I understand you are looking for the Connect feature under your account Settings.
The Connect feature is included with certain plans only: https://support.docusign.com/s/document-item?bundleId=iqw1600716424700&topicId=gev1601928692729.html&_LANG=enus
If you’re the DocuSign Admin of a corporate plan and have questions about enabling a feature or if it’s available, please reach out to your DocuSign Account Executive/Manager. S/he will be able to provide guidance, information and pricing.
However, If you are a DocuSign Web customer and are the DocuSign Administrator on the account (no assigned Account Executive/Manager), there are a couple of ways you can go. If the feature is available on a different web plan (for example, if you currently have a Standard or Personal subscription/plan, and you see a feature that’s available on a Business Pro web plan), you can go through the process of upgrading the account yourself. However, if you realize that the feature is not available on any web plan/subscription (or, aren’t sure), you should reach out to our Sales org at https://www.docusign.com/contact-sales or 1-877-720-2040.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
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