What is the limit of envelope template to usee in Oracle journeys integration

Question

We are trying to test our configuration for Oracle Journey Integration with DocuSign however we are unable more than 2 documents. We have created docusign templates and have used the template ID in our Oracle journey tasks. We are unable to save the template id beyond 2 tasks. Can you pls confirm what is the limit in demo docusign environment for this ?

Ma.Cubio · Accepted Answer

Hello ​@anupama.sThank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.Upon checking, there is no Docusign system limit of 2 templates for Oracle Journeys integration in demo environments. The restriction you are experiencing is likely due to Oracle Journeys' configuration or UI, not Docusign. Please check Oracle's documentation or reach out to their support for clarification.Sincerely,Ma. Cassandra | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

anupama.s · Answer

We are getting this error when we are trying to save the Oracle Journeys Task with DocuSign template id. We are only able to save template ids for 2 tasks and not beyond that.

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