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HubSpot & DocuSign


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Hello,

My custom property is not syncing with my HubSpot property, or vice versa. What should I do? I've checked the field format, the property title, and the object, and I've also redone the mapping just to make sure.

Need a little hand to figuer out this issue. 


2 replies

Userlevel 4
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Hello @DiegoAguiar ,

 

Welcome to the Docusign Community and thank you for posting your concerns!

 

We apologize for the inconvenience this may have caused you with the properties in your HubSpot integration. I understand you are having issues with the properties being synced up.

 

Based on what you’ve shared here, it seems that the root cause of the problem is likely with HubSpot as they are the owners of this integration. HubSpot support will be in the best position to help fix the issue. 

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Userlevel 4
Badge +11

Hello @DiegoAguiar ,


If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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