Hi @RondaT,

Thank you for reaching out to the Docusign Community.  

In most cases, integrating eSignature with partner apps will only require you to enter an administrator’s email and password during their setup. If you have tried this, and can log into eSignature with the same credentials, then the root cause of the issue must be related to MeridianLink’s app. I suggest you contact MeridianLink’s support team directly, as they will be in the best position to help you troubleshoot the issue under these circumstances.

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!