DocuSign in Meridian Link not connecting. Login Unsuccessful error

Question

DocuSign in Meridian Link not connecting.  Login Unsuccessful error.  Who can I speak with to verify my Account information is correct?

Alejandro.Ramos · Accepted Answer

Hi @RondaT,Thank you for reaching out to the Docusign Community.In most cases, integrating eSignature with partner apps will only require you to enter an administrator’s email and password during their setup. If you have tried this, and can log into eSignature with the same credentials, then the root cause of the issue must be related to MeridianLink’s app. I suggest you contact MeridianLink’s support team directly, as they will be in the best position to help you troubleshoot the issue under these circumstances.Feel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

​Hi ​@RondaT,I hope you are doing well.I would like to confirm if the suggested solution answers your question?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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