Docusign Connect through Appian

  • 25 April 2024
  • 2 replies


I am sending envelope to DocuSign  from Appian using a connected system, the connection is successful but i am getting error message “DocuSign returned the following error code: USER_LACKS_MEMBERSHIP”.

 Can anyone please help with solution, do i need to change the configuration?

2 replies

Userlevel 2
Badge +7

Can you confirm which CLM and eSignature permission profile the user has?

Userlevel 3
Badge +11

Hi @Anam,


I hope you are doing well.


I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.


Best regards,


Christopher | Docusign Community Moderator

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