I have created a zap to “Send Envelope Using Template” in zapier. The data is being pulled from a gravity form and imported into a Docusign template we use. In zapier the “data in’ section has the correct data importing but the “data out” in blank. This then causes the envelope to be sent blank (defeating the purpose). Any ideas on what I need to fix?
Docusgin Integration with Gravity Forms via Zapier

Best answer by Alejandro.Ramos
Hi
Welcome to the Docusign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry that you’re having issues with your Zapier integration, but I will point you to the best resources to solve the issue.
Based on what you’ve shared here, it seems that the root cause of the problem is likely with Zapier.
Zapier support will be in the best position to help fix the issue., as they own this integration and will have more information on its internal workings.
If after going to Zapier support you still need assistance from our end, please confirm with them what specifically in your Docusign configuration is preventing them from connecting their application and we will gladly look into the situation as soon as possible.
Feel free to let us know if you need further assistance with this.
Thank you for using Docusign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | Docusign Community Moderator
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