Question

Docusgin Integration with Gravity Forms via Zapier


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I have created a zap to “Send Envelope Using Template” in zapier. The data is being pulled from a gravity form and imported into a Docusign template we use. In zapier the “data in’ section has the correct data importing but the “data out” in blank. This then causes the envelope to be sent blank (defeating the purpose). Any ideas on what I need to fix? 


2 replies

Userlevel 3
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Hi @Klinkloans Fund,

 

Welcome to the Docusign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I am sorry that you’re having issues with your Zapier integration, but I will point you to the best resources to solve the issue. 

  

Based on what you’ve shared here, it seems that the root cause of the problem is likely with Zapier.  

  

Zapier support will be in the best position to help fix the issue., as they own this integration and will have more information on its internal workings. 

  

If after going to Zapier  support you still need assistance from our end, please confirm with them what specifically in your Docusign configuration is preventing them from connecting their application and we will gladly look into the situation as soon as possible. 

  

Feel free to let us know if you need further assistance with this.  

  

Thank you for using Docusign, we hope you have a wonderful rest of your day!  

  

Best regards,  

Alejandro R. | Docusign Community Moderator  

  

"Select as Best" below if you find the answer a valid solution to your issue! 

Userlevel 3
Badge +11

Hi @Klinkloans Fund,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

 

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