Account wiped

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When logging into my account this morning all documents are missing and mu signature at the top is gone. Has anyone experienced this before? thank you

eSignature

R

RobinAnswer

Active Voice

Hi there, this is a known issue. I have just spoke to DocuSign support (after being on hold for an hour). No ETA on a fix. Sounds like affecting everyone.

R

Robin

Answer

Active Voice

Hi there, this is a known issue. I have just spoke to DocuSign support (after being on hold for an hour). No ETA on a fix. Sounds like affecting everyone.

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N

nathaly.monge

Docusign Employee

Hello @1233fds ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

You can find further information regarding the bug in the following link: https://status.docusign.com/

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Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.