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How do I upload my Notary stamp so i can do e-signings on this platform.

C
Docusign Employee
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Can someone HELP ME PLEASE!!!!!

Best answer by Community Expert

Hello,

Thank you for reaching back.

Please follow the steps below:

  1. Select your profile picture/initials on the top right of your screen
  2. Select My Preferences
  3. Select Notary Profile

If you do not see the option, then it is most likely not supported in your current plan type, if you’re the DocuSign Admin of a corporate plan and have questions about enabling a feature or if it’s available, please reach out to your DocuSign Account Executive/Manager. S/he will be able to provide guidance, information, and pricing. 

However, If you are a DocuSign Web customer and are the DocuSign Administrator on the account (no assigned Account Executive/Manager), there are a couple of ways you can go. If the feature is available on a different web plan (for example, if you currently have a Standard or Personal subscription/plan and you see a feature that’s available on a Business Pro web plan), you can go through the process of upgrading the account yourself. However, if you realize that the feature is not available on any web plan/subscription (or, aren’t sure), you should reach out to our Sales org at https://www.docusign.com/contact-sales or  1-877-720-2040. 

Please let us know if you see the option and if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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4 replies

C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching out here in the DocuSign Community.

Please view the following documentation on Notarial Digital Certificates for more information: https://support.docusign.com/s/document-item?bundleId=vnn1603923633199&topicId=juj1666046150757.html&_LANG=enus

Also, please view: https://support.docusign.com/s/document-item?bundleId=vgo1660241756018&topicId=pll1660241751863.html&_LANG=enus

The following article will show you the steps on how to get started with DocuSign Notary and how to create your notary profile: https://support.docusign.com/s/document-item?bundleId=vnn1603923633199&topicId=yfv1603925081488.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C
Docusign Employee
Forum|alt.badge.img

Please help, I still don't get where i go from this. I am on my profile to do this, or where?

C
Docusign Employee
Forum|alt.badge.img
I still do not get it. Like where do I go to do this on my profile? Get Outlook for Android
C
Docusign Employee
Forum|alt.badge.img

Hello,

Thank you for reaching back.

Please follow the steps below:

  1. Select your profile picture/initials on the top right of your screen
  2. Select My Preferences
  3. Select Notary Profile

If you do not see the option, then it is most likely not supported in your current plan type, if you’re the DocuSign Admin of a corporate plan and have questions about enabling a feature or if it’s available, please reach out to your DocuSign Account Executive/Manager. S/he will be able to provide guidance, information, and pricing. 

However, If you are a DocuSign Web customer and are the DocuSign Administrator on the account (no assigned Account Executive/Manager), there are a couple of ways you can go. If the feature is available on a different web plan (for example, if you currently have a Standard or Personal subscription/plan and you see a feature that’s available on a Business Pro web plan), you can go through the process of upgrading the account yourself. However, if you realize that the feature is not available on any web plan/subscription (or, aren’t sure), you should reach out to our Sales org at https://www.docusign.com/contact-sales or  1-877-720-2040. 

Please let us know if you see the option and if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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