How do I upload my Notary stamp so i can do e-signings on this platform.

Hello,

Thank you for reaching back.

Please follow the steps below:

1. Select your profile picture/initials on the top right of your screen
2. Select My Preferences
3. Select Notary Profile

If you do not see the option, then it is most likely not supported in your current plan type, if you’re the DocuSign Admin of a corporate plan and have questions about enabling a feature or if it’s available, please reach out to your DocuSign Account Executive/Manager. S/he will be able to provide guidance, information, and pricing. 

However, If you are a DocuSign Web customer and are the DocuSign Administrator on the account (no assigned Account Executive/Manager), there are a couple of ways you can go. If the feature is available on a different web plan (for example, if you currently have a Standard or Personal subscription/plan and you see a feature that’s available on a Business Pro web plan), you can go through the process of upgrading the account yourself. However, if you realize that the feature is not available on any web plan/subscription (or, aren’t sure), you should reach out to our Sales org at https://www.docusign.com/contact-sales or  1-877-720-2040. 

Please let us know if you see the option and if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

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