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my app isnt working and will just do the face id over and over and never open. Any ideas
my app isnt working and will just do the face id over and over and never open. Any ideas
Hello,
Thank you for reaching out here in the DocuSign Community.
Our engineers have informed us that the issue where iOS users could not get past Face ID, Touch ID or Passcode should be fixed by now, please try to update your DocuSign App in the App Store, if the update does not fix your issue, please create a case in Customer Support.
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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