Is there a way to send a template from shared access on the ios mobile app?

Forum|Forum|2 years ago
September 6, 2023
3 replies
131 views

eSignature

Best answer by Community Expert

Hello,

I apologize for the inconvenience, but the Shared Access to the envelopes is not available in the mobile app, you will need to access the DocuSign Web app through the mobile browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Hello,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you want to know if there is a way to send a template from shared access on the iOS mobile app.

To assist you better, could you clarify if you are referring to shared template access or the actual shared access to envelopes?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

The shared access to envelopes. So sending from a group email instead of personal email.

C

Community Expert

Answer

Docusign Employee

Hello,

I apologize for the inconvenience, but the Shared Access to the envelopes is not available in the mobile app, you will need to access the DocuSign Web app through the mobile browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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