Challenge:
Red Hat needs a way to see the document history on the Mobile app?
The Director would like to review the history on the app. If there is an envelope for LATAM manager the Director would like to know so he does not waste time going in to see the document.
DocuSign Notes:
We confirmed two key points regarding the mobile app's functionality:
* The detailed envelope history is not available for viewing within the app.
* The app does not send push notifications to individual members for envelopes that are sent to a Signing Group.
Work around
Your plan to split the signing groups by region (e.g., Finance Brazil, Finance LATAM) is a great workaround to help the director more easily identify transactions.