Hello ​@Jens,

Thanks for reaching out here in the Docusign Community—great to have you here.

For further help, it would be helpful to review your setup. Could you share a screenshot of your workflow? 

I look forward to your response.

Best Regards,

Jenny | Docusign Community Moderator

Hello ​@Jenny.Martin,
Thank you for your interesst. Here are some screenshots. I translated some actions in the workflowsetup, since they are all in German.

Here is the errormessage:
The specified Anchor Tab string was not found in the document. Anchor Tab String "/SignJHu1/" not found.

Thanks in advance

Best regards

Jens

Hello ​Jens,

Thank you for sharing the details of the issue.

To assist further, we will need the Envelope ID associated with the workflow. It’s important to verify if the document was correctly added to the draft. We also need to review the workflow output to identify the exact anchor being used.

Since the anchor text is coming from a variable in the SharePoint object, we currently cannot determine from our side whether this is plain text or another type of data.

Best Regards,

Jenny | Docusign Community Moderator

Hello Jenny,
how can I forward the information you need? Via Screenshot? If so, from where and what exactly do you need and expect to see, what helps you to analyze the situation?

Best Regards 

Jens

Hello ​Jens,

Thanks for reaching out. In this situation, the best approach is to submit a support case. This will allow you to receive real-time assistance from our support team, who can closely examine the issue and provide more detailed troubleshooting.

 Open a case in the Docusign Support Center

Best Regards,

Jenny | Docusign Community Moderator