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Hi,

I have a multi step form in power pages with docusign integrated having a simple template of Signature, Name and phone. All was fine until the Signature field in Dataverse was text to save the data. But i want to save the signature as a file so i created another column and mapped the template signature to dataverse file column. This is causing the whole thing to fail with below error in power automate flow. The error doesnt seem relevant to this change and nothing else was modified. Any reasons?

 

The email address for the recipient is invalid. The recipient Id follows.

Hi @Meena,

 

Thank you for reaching out to the Docusign Community.  

Docusign eSignature does not offer the option to export a signature in a document as a file. Even though the error references an email, this could also be the root cause of the issue. To confirm if that is the case, I would suggest trying again after removing the step where you tried to save the signature as a file.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 


​Hi @Meena,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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