We want to automate job contract managment with docugen document and using power automate to populate infos from Microsoft Dynamics.
Everything work fine except for a rich text fied that contain all the job description in html format. For this field Docugen return "DocGen creation failed. One or more validation errors occurred."
how to format properly the data that are send to this field to keep the formated tet ?
Hello
In this case, I recommend opening a ticket with Docusign support and having the support agent review the current configuration for this flow.
To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center.
Best regards,
Christopher | Docusign Community Moderator
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