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October 23, 2024
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Power Automate: Get template info from a completed document

  • October 23, 2024
  • 5 replies
  • 245 views

Is there a way to retrieve the template id or any template info when dealing with a completed document in Power Automate? I am looking to retrieve this info to then filter the documents into specific folders when uploading to SharePoint.

Best answer by nathaly.monge

Hello ​@Lasko ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, it is by design, however, we invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

5 replies

Docusign Employee
October 24, 2024

Hello @seanburkard ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, we don't have a built in method to accomplish this. You would likely have to use our open API to get the envelope information which should have the template used in the json response.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Docusign Employee
November 8, 2024

Hello @seanburkard ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

New Voice
January 23, 2025

Is this by design? I can’t comprehend why the template ID or template name of an envelope would be not be retrievable in any way from the Power Automate connector.

Docusign Employee
January 24, 2025

Hello ​@Lasko ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, it is by design, however, we invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Conversation Starter
September 15, 2026

The limitation here makes sense to handle at the integration layer rather than trying to force the Power Automate connector to return something it doesn’t expose. The DocuSign response confirms there isn’t currently a built-in Power Automate method for retrieving the template ID/name from a completed envelope, while the API can be used to retrieve the envelope information and identify the template used.

If the goal is simply to route completed documents into different SharePoint folders, another practical option would be to carry a template identifier as metadata when the envelope is created. Then the completion flow can use that value directly instead of making another lookup.

That kind of approach also keeps the automation predictable as the number of templates and document workflows grows. The same principle applies to Salesforce call automation: capture the relevant context early, then use it throughout the workflow for logging, routing, follow-up, and reporting. Salesforce CTI: Boosting Sales Productivity Through Call Automation