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Hi There

 

I don’t see an option of specifying Delivery method as SMS or Email or Both in add recipient action. Or mentioning SMS information alone will be treated Delivery Method as SMS? if there is some place i can mention, where can i specify that option in in-built Docusign Actions? Or is this the limitation this way and i have to use Https post? 

 

I think i found this, my assumption is correct, there is no explicit delivery method, but populating SMS or Email or Both will decide where to send. https://support.docusign.com/s/document-item?language=en_US&bundleId=gqy1619537336307&topicId=xep1666553181165.html&_LANG=enus


Hello ​@sjambula 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are here to help.
Yes, you are right, if you want to send both, you may add both SMS and Email addresses. If you only want one of the options, then provide the information on what you want.


Ma. Cassandra | Docusign Community Moderator


Hello ​@sjambula 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

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