Hello ​@kumar24sep,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
Upon checking, Power automate is always sent from the connected user who created the connection.

Please let us know if you require any further assistance. Thank you!

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@kumar24sep,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

I have a requirement where, whenever an envelope is sent through DocuSign, the recipient currently sees "docusign.net" as the sender's email domain (e.g., dse_demo@docusign.net). Instead, I would like the recipient to see the actual email address of the person who sent the envelope (e.g., john.doe@example.com).

Here are my questions:

1. Is it possible to achieve this using DocuSign APIs? Specifically:

   • Can we dynamically provide a unique sender email address for every envelope we send through the API?
   • Can this email address replace the docusign.net domain so the recipient sees the actual sender's email in their inbox?

If the above requirement is not possible, what are the recommended solutions to achieve better sender identification and transparency?
 

The goal is to provide better transparency and identification for recipients, allowing them to immediately recognize the sender. Let me know if this is achievable and what solutions can take me closer to this requirement.

Thanks in advance!

Hello ​@kumar24sep,

No, you can't use a different sender other than the system sender setup within Power Automate with the out of the box connector.

But you could use a generic email address for the sender and then customize the email message sent to the recipient to contain the senders name dynamically in the email body, but support for setting this up is outside of our scope.
 

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@kumar24sep,
 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!