I’m currently experiencing an issue where files are not being saved back to SharePoint from DocuSign. After reviewing the logs, I found the following error:
Error:https://services.docusign.net/integrations-sharepoint/v1.0/api/postback?language=en-US :: Error - The underlying connection was closed: An unexpected error occurred on a send.
Hello
Thanks for reaching out here in the Docusign Community—great to have you here!
To help us investigate this issue further, could you please send me a private message and provide the following details?
Envelope ID
Document name used in the envelope
Once we have this information, we’ll be able to take a closer look and assist you more effectively.
Looking forward to your reply!
Best Regards,
Jenny | Docusign Community Moderator
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