Get document generation form fields from envelope always return empty array

Question

I created a DOCX file in SharePoint library with proper data fields as below inside the DOCX:

Hi, my name is {{userName}}

However, when I use Get document generation form fields from envelope Action, it always return an empty array. Can you help what is wrong with my DOCX file setup in SharePoint?

I am using Developer Account btw.

Christopher.Alpizar · Answer

Hello @suns3t,Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.I apologize for any inconvenience that this might cause you,we are committed to providing you with the best service possible. Thank you for bringing this matter to our attention,I understandthat are trying to get document generation form fields from the envelope but always return as an empty arrayTo better assist you, could you provide the version of Sharepoint that you are using with Docusign?Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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