Error while connecting to Docusign form Power Automate

Hello,

I have a problem while connecting to DocuSign from Microsoft Power Automate. This happens when I want to define the connection on a “DocuSign Demo” component.

After the login screen, I get the following error message : “Failed to create OAuth connection: ClientError: Test connection failed. Details: The format of value '1.1 hosted.websense 60d' is invalid.”

In some cases it has been working, and at some point we start having htis error. This happens on different accounts.

If I try to had a new connection, I get the same error message.

Any idea?

Best regards.

Page 1 / 1

Hello.

Quick update: The problem is du due to our Web Security Gateway.

Bypassing it, it works.

Best regards.

Hey @OlivierAZ,

Wow! That’s great news! Appreciate the update. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Favor, may you please mark your answer as the "Best Answer " by clicking “Select as Best”. This is to share your knowledge and help other Community members with the same question, see this more easily. Thank you!

Sincerely,

Melanie | Docusign Community Moderator
Helpful? Mark it as "Best Answer" to help others too!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded