Back to Docusign.com
I have seen a similar error here on
Still I have some question about it.
Do I need to add the addon for my developer account or is it for every user that use it?
Also, where can I add the permission for it?
Solved
Error 400: DOCGEN_DOCUMENT_NOT_ALLOWED
+1- New Voice
- 1 reply
Best answer by Alexandre.Augusto
Hello,
The Add-On is for the account.
Best,
Alexandre
+18- Docusign Employee
- 703 replies
- Answer
Hello,
The Add-On is for the account.
Best,
Alexandre
- Community Moderator
- 1111 replies
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.
+1- New Voice
- 1 reply
Hi sorry for the late reply. Thanks for your answer, the issue has been resolved
- Community Moderator
- 1111 replies
Hi again,
That’s great to hear—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.
Wishing you a smooth rest of your day!
—
Ma. Cassandra | Docusign Community Moderator
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.