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Error 400: DOCGEN_DOCUMENT_NOT_ALLOWED

Forum|Forum|1 year ago
July 25, 2025
4 replies
187 views

I have seen a similar error here on

Still I have some question about it.

Do I need to add the addon for my developer account or is it for every user that use it?
Also, where can I add the permission for it?

Microsoft

Best answer by Alexandre.Augusto

Hello, @Farid Dev Timtekno

The Add-On is for the account.

Best,

Alexandre

Alexandre.Augusto

Answer

Docusign Employee

Hello, @Farid Dev Timtekno

The Add-On is for the account.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

M

Ma.Cubio

Community Moderator

Hello @Farid Dev Timtekno

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.

F

Farid Dev Timtekno

Author

New Voice

Hi sorry for the late reply. Thanks for your answer, the issue has been resolved

M

Ma.Cubio

Community Moderator

Hi again, @Farid Dev Timtekno !

That’s great to hear—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!

—
Ma. Cassandra | Docusign Community Moderator

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