Skip to main content
Question

DocuSign AddIn - Outlook

  • May 26, 2026
  • 1 reply
  • 11 views

Forum|alt.badge.img+1

Hallo zusammen,

wir haben aktuell Probleme mit dem DocuSign Outlook Add-in.

Das Add-in funktioniert bei uns nicht korrekt bzw. lässt sich nicht wie erwartet nutzen. Laut aktuellem Stand scheint hierfür Exchange Online erforderlich zu sein.
Hat jemand das DocuSign Outlook Add-in erfolgreich ohne Exchange Online im Einsatz? Gibt es hierfür bekannte Workarounds oder alternative Möglichkeiten?

Vielen Dank vorab für eure Hilfe.
 


 

Hello everyone,

we are currently experiencing issues with the DocuSign Outlook Add-in.

The add-in is not working correctly in our environment and, based on the latest information we received, Exchange Online seems to be required.
Has anyone successfully used the DocuSign Outlook Add-in without Exchange Online? Are there any known workarounds or alternative solutions?

Thanks in advance for your help.

1 reply

Forum|alt.badge.img+14
  • Community Moderator
  • May 27, 2026

Hello ​@TThan 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 
To provide you with an accurate solution, could you specify which versions you are trying to run and the specific issue you encounter?


For more information, check these relevant articles.
System Requirements
Unable to install Docusign for Outlook in Office 2016

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."