Hello @ClaireTun,
Thank you for reaching out to the Docusign Community.
To better assist you, can you provide the version of Docusign for SharePoint you are using?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
@Christopher.Alpizar We are using App Version 4.0.1/Server version: 4.0.0.6
To clarify, this was working two weeks ago so I don’t think this is a Plan/Account issue. Also, I do see a list of sites to choose, but I also see peoples OneDrives and Teams in the list. I think because it’s pull all sites from our tenant the list is too long so it’s not showing the site I need.
Hello @ClaireTun,
If this was working before I highly recommend creating a case with Docusign Support and having them review the current configuration, private information might be reviewed that cannot be posted in this public forum that is the reason for the case.
To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case". Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.