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We have the Docusign Dynamics 365 Customer Engagement integration installed. When working with both the Quote and Order table, we have a custom Contact field that we use. We would like the value in this field to be a choice for the Docusign recipient. Is there any way to configure our custom field as a recipient for Docusign?

Hello @mridha,

Thank you for reaching out to the Docusign Community.

To clarify, you want to assign this custom field to a specific recipient when creating the envelope with Dynamics 360 correct?

What type of field is this value? For example is it a text field or a numerical field?

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Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello Christopher,

This custom field is a contact lookup field. I want the contact lookup that pops up when I click “Send with Docusign” to pull the contact from this custom lookup field when there is a value. Let me know if you have any more questions.

 

Thanks,

Mustafa Ridha


Hello @mridha,

Thank you for reaching out to the Docusign Community.

The field needs to be shown in the envelope document correct? or is it more live an Envelope Custom field? Custom Fields for Envelopes. Envelope custom fields are used to classify, record, and track information about envelopes sent for signature. The sender enters field values when preparing an envelope. Envelope custom fields and their values are not shown to recipients during signing. However, the fields and their values can be seen in the Certificate of Completion by all with access to it. Certificate of Completion access can be disabled for your account. Contact Docusign Support for more information.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hi @mridha,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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