Completed Document not found in SharePoint

Question

I’m receiving an error trying to store document using the archive to SP library rule.

{"entries":s],"errors":s{"reason":"UNKNOWN_SYSTEM_ERROR","errorBody":{},"name":"ArchiveSystemError"}]}

I’m try to store a PDF.

The connection account has full permissions to the library.

Christopher.Alpizar · Answer

Hello @Jordan.Banks,Thank you for reaching out to the Docusign Community.Is this happening for all the documents?Are you the only user affected by this?Is that the full error message?Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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