Contracts Disappear After Amendments

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I have created three templates over the last three hours, following DocuSign instructions. None of them are visible anywhere. I have not deleted them.

Templates

Alexandre.AugustoAnswer

Docusign Employee

Hello, @SarahPWC

Welcome to the community.

Have you tried to use another browser or open an incognito window?

Try to see it they are there.

Or, you can ask for another user with Admin permissions to take a look if they are there.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @SarahPWC

Welcome to the community.

Have you tried to use another browser or open an incognito window?

Try to see it they are there.

Or, you can ask for another user with Admin permissions to take a look if they are there.

Best,

Alexandre

Translate

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

M

Melanie.Panguito

Docusign Employee

Hey @SarahPWC,

Do you still have questions and need further assistance? Or do the above suggestions help and point you in the right direction? If yes, please consider marking it as "Best Answer" ✅. This will guide other community members to trusted solutions and similar steps.😊

Here if you need us!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.