Hello, ​@SarahPWC 

Welcome to the community.

Have you tried to use another browser or open an incognito window?

Try to see it they are there.

Or, you can ask for another user with Admin permissions to take a look if they are there.

Best,

Alexandre

Hey ​@SarahPWC,

Do you still have questions and need further assistance? Or do the above suggestions help and point you in the right direction? If yes, please consider marking it as "Best Answer" ✅. This will guide other community members to trusted solutions and similar steps.😊

Here if you need us!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"