Template matching for duplicate pages in a document

Thanks for submitting this idea, ​@Linda at SPM. We appreciate you taking the time to share it with us.

After review, we found that this request can be accomplished using existing features within Docusign. I would like to know whether you have tried any troubleshooting steps, such as flattening the document and ensuring the page count matches.

• Automatic template matching: Requires the uploaded document page count be greater than or equal to the template page count. When you upload a document, templates with more pages than the document will not be included in the list of matching templates.

  For example, your template contains a 5-page document. You upload a 3-page document that matches the template. However, because the document has fewer pages than the template, it does not match to the template. You can still manually apply the template, but automatic template matching will not work.

• Manually applying a template: Matches pages of the document one to one. When you apply a template manually to an uploaded document, each template is matched to the corresponding page in the document.

  For example, you have a 10-page document and you apply a 15-page template, along with the recipient and message details. The first 10 pages of the template are applied to the first 10 pages of the document. Any fields on the subsequent 5 pages in the template are ignored.

Kindly refer to this article for more information: Template Matching Considerations 

You can follow the information provided and check if it worked.

Best regards,

Noralynn | Docusign Community Moderator