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Idea Submitted

Suggestion to Improve the Size of the Dropdown Menu Field in Templates

Categories:eSignature
  • April 7, 2025
  • 3 replies
  • 64 views

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Dear DocuSign Team,

I am writing to propose an improvement to the functionality of dropdown menu fields within templates. Currently, the extension size of these fields appears to have a limitation that sometimes causes the text of longer options to be cut off when printing or viewing the final document.

This limitation can lead to legibility and professionalism issues in signed documents, especially when the dropdown menu options contain lengthy phrases or words.

To address this issue, we suggest implementing one of the following options:

  1. Parameterization of the field size: Allow users to manually define the width of the dropdown menu field when creating or editing a template. This would give them the flexibility to adjust it according to the specific needs of each field.

  2. Automatic adjustment of the field size: Implement a feature that automatically adjusts the width of the dropdown menu field based on the length of the longest option within that field. This would ensure that all text is visible without manual intervention.

Implementing either of these solutions would significantly improve the user experience and the quality of documents generated with DocuSign, preventing the frustration of having cut-off text in dropdown menu fields.

Thank you for your attention to this suggestion, and I hope you will consider it for future updates to the platform.

3 replies

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  • Author
  • New Voice
  • April 8, 2025

Hi Alexandre.Augusto and Hengfeng Ge

Could you please help me with a suggestion to resolve my case that you are aware of? Or, if you can't directly help, could you please give it visibility so that another member might be able to assist me?


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  • Community Moderator
  • April 17, 2025

Hello ​@juanr,

Thank you for bringing this issue to our attention. Based on the information provided in your feedback post, I understand that you’re experiencing problems with dropdown menu fields in templates where text get cut off when printing or viewing the final document.

Since there is no immediate fix, I recommend the following workarounds;

  1. Shorten the options or use abbreviations.
  2. Use a short code in the dropdown and add a separate key or legend somewhere else in the document
  3. Explore using a standard text field with validation rules to guide user input.

Note that these suggestions work best depending on the specific situation.

Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

 

 

 


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  • Active Voice
  • May 5, 2025

If the options in the dropdown are quite long, you could also consider outputting the text into the underlying document and overlay radios to select the option. I can appreciate this may not be appropriate for all situations, but it would ensure the text is on the page if this is the primary issue.